Welcome aboard, Popeyes!
We’re delighted to announce that we’ve recently started to deliver retail-focused V5 systems to Popeyes, a QSR brand famous for its authentic Southern fried chicken. We’ll be migrating their existing estate of 100+ restaurants, as well as installing our next-generation AI security technology in all their new restaurants going forward.
Popeyes has been scaling rapidly in the UK and recently opened its 100th restaurant, with many more in the pipeline in 2026 and beyond!
Keeping Popeyes staff and customers safe
As part of our installation, we’ll be delivering our iGuard intruder alarm system, which uses AI to detect people, not motion, reducing disruptive false alarms. It can also be trained to spot various attributes and risks, enabling Popeyes to take advantage of advanced analytics for business optimisation as well as alerting staff to suspicious behaviour.
Another key feature of our Popeyes installation is our staff protection system, iSafe. At a time when abuse of retail staff is at an all-time high, this advanced technology enhances staff safety and retention with live incident video recording and remote de-escalation via two-way audio.
“As Popeyes continues to grow rapidly across the UK, it’s essential that our restaurants remain safe, welcoming environments for both our customers and our teams,” says Chief Operations Officer at Popeyes UK. “iFacility’s system gives us a future-ready solution that goes beyond traditional security. The combination of AI-powered threat detection, staff protection and actionable customer insights will help us operate smarter as we scale, while keeping the safety of our customers and staff front and centre.”
“Popeyes is an ambitious, fast-growing brand with a strong focus on customer experience,” adds Nathan Dervin, Managing Director at iFacility. “We’re proud to support their expansion with our V5 platform, which not only enables proactive security and improves incident response, but also delivers powerful insights that help optimise day-to-day operations. This partnership is a great example of how intelligent security can actively support growth, not just protect against risk.”
We look forward to working closely with our client to deliver this exciting project.