About

The Somerset cider makers, trading from Sandford since 1904.

The Challenge

Legacy CCTV system not fit purpose on a large and busy site; high risk factors with heavy plant in use on site; intruder and fire system monitoring; basic access system, and separate control required for high-value thatched barn on-site. Additional support beyond security, ensuring operational efficiency of production processes and mitigating risk of failures.

The intelligent security solution

Installation of 160 cutting-edge HD CCTV cameras over time, originally complementing and ultimately replacing legacy equipment, with real-time monitoring via myFacility. Access control systems, including biometrics. Digital barriers at entrance and separate controls for thatched barn, including audible warnings of infringements. 24/7 monitoring of business-critical operations such as water levels in attenuation lake and operating temperature of core plant equipment, with iFacility control room alerting Thatchers’ people to concerns at an appropriate time to inform a timely response.

The iFacility difference: a fully integrated intelligent solution including maintenance, service support and remote monitoring. Close liaison with the Thatchers team to develop the offer in response to changing business needs, including out-of-hours support for deliveries and vehicle movements, remote security guarding and monitoring beyond security to encompass business operations. An ongoing relationship that leverages the latest technology to solve problems and enhance efficiency across the company.

The clients says: “Using iFacility has proved cost-effective and efficient. The team helps us achieve our objectives and we’ve built a proper relationship. It’s not just about us buying something from iFacility. It’s a real partnership that has evolved over time and now includes business operations as well as security.”