Retail Security

In our experience, the principal concern of retailers is minimising losses. Our CCTV technology gives a detailed picture of your store, but it’s the video analytics that really make a difference.

These help you identify behavioural triggers that may be suspicious – staff who consistently overcharge, say, or process refunds soon after customers have left the store. Customers who loiter or return to the same aisle time and again.

By analysing your risk factors and cross-referring our insights to reported incidents, we build a picture of your vulnerabilities and take appropriate measures to mitigate them.

Improving customer service

Gaining an insight into your in-store environment yields other benefits, too. For example, we can tell you how long the average shopper has to queue, as well as identifying the factors that discourage a purchase.

We help you ensure there are enough staff on the shop floor to keep up with demand. And we help you make stock and merchandising decisions using our insights into customer behaviour.

Scalable solutions

We understand that retail businesses can expand at pace. Whatever your size now, we’ll deliver a future-proof solution that can grow with your needs. That way, you’ll always have the support you need to protect your profits, safeguard your staff, and operate in the most efficient way possible.