ai insights
video analytics for business
iFacility AI Insights transforms everyday activity into meaningful, actionable business intelligence using advanced AI-powered CCTV video analytics. From people counting and heat mapping to queue management, table cleanliness, customer flow and operational performance, our intelligent analytics help businesses understand what’s happening across every location.
Using our V5 Technology, identify trends, improve customer experience, increase operational efficiency and make smarter, data-driven decisions. As our AI capabilities continue to evolve, iFacility AI Insights helps organisations go beyond traditional security and unlock greater value from their video, data and physical spaces.
Click a section below to learn about how our AI Insights and CCTV can help drive business efficiency and enhance customer service.
Speed of Service
Real-time video analytics monitor wait times, transaction speeds and service bottlenecks, helping businesses optimise staffing, improve customer flow, serve more people during busy periods and deliver faster, consistent experiences daily.
People Counting
Understand exactly how your spaces are used with intelligent people counting and occupancy analytics. Measure footfall, track visitor flow, manage capacity and uncover trends that support confident business planning decisions.
Custom AI Insights
Contact us to transform your existing video systems with custom AI analytics developed around your business requirements. From detection challenges to automated alerts and reporting, we create intelligent solutions that deliver measurable value.
Queue Insights
Our queue insight system that monitors customer demand in real time, identifying growing queues and automatically creating staff announcements. This enables faster assistance, shorter waiting times, smoother service and improved customer experiences.
Occupancy Heat Map
Get clear occupancy heat maps, revealing how people move through and use your spaces. See your customers’ experience and journey through your store. Identify high-traffic areas, improve layouts, optimise resources and make smarter operational decisions.
Equipment Analytics
Equipment analytics use AI-powered video to monitor how essential assets are operated, cleaned and maintained. Automate fryer cleaning audits, verify procedures, strengthen compliance, reduce downtime and improve operational consistency daily.
Table Cleanliness
Use our table cleanliness insights to monitor dining areas in real time, identifying tables requiring attention and alerting staff. This supports faster cleaning, improved hygiene, table availability, better customer experiences and accurate auditing and reports.
Drive Thru Management
AI-powered drive-through analytics track service times, vehicle journeys and bottlenecks in real time, helping restaurants improve throughput, motivate teams, reduce lost sales and deliver faster, more consistent customer experiences overall.
Order Dispute Management - Intrasurv®
Transform the home delivery operations. Increase order accuracy, Minimise fraudulent refunds, improve customer experience and deliver actionable insights