iSafe Staff Safety System

Available as a powerful module within V5, our all-in-one retail security platform, or as a standalone staff safety solution, iSafe is an intelligent staff protection system designed to provide immediate assistance whenever your team needs it most.

Should an incident occur, at the touch of a button iSafe instantly connects your premises to our NSI Gold Approved Alarm Receiving Centre (ARC), where trained operators can view live CCTV, assess the situation in real time and provide immediate support using two-way audio. Operators can communicate independently with customer-facing areas and staff-only locations, helping to de-escalate incidents while coordinating the appropriate response, including contacting the police, emergency services or nominated keyholders where required.

Every incident is securely recorded, with footage automatically retrieved to support investigations, evidence gathering, staff training and continuous improvement. By combining live video, intelligent communications and professional 24/7 monitoring, iSafe helps organisations respond to incidents faster, protect their employees and create a safer working environment.

We’ll then call the police and take any other actions necessary to keep everyone safe.

 iSafe is available as a fully integrated module within V5, our all-in-one retail security platform, or as a standalone staff safety solution.

Why Choose iSafe?

Violence, abuse and aggressive behaviour towards employees is an increasing challenge across many industries. Whether it’s dealing with shoplifting, abusive customers, lone working or medical emergencies, your staff deserve to know that help is always just a button press away.

• Reduce violence and aggression towards staff through rapid intervention and remote de-escalation.
• Accelerate emergency response with immediate access to trained monitoring operators who can assess incidents in real time.
• Protect lone workers by ensuring help is always available, even when employees are working alone or out of hours.
• Improve staff confidence and wellbeing, giving employees reassurance that support is always available.
• Deter aggressive behaviour through visible security measures and live operator intervention.
• Capture evidential footage automatically to support investigations, police enquiries, insurance claims and staff training.
• Reduce business disruption by coordinating a fast, professional response to incidents as they unfold.
• Support employee retention by demonstrating a commitment to staff welfare and creating a safer working environment.

Built for every Workplace

iSafe is trusted by organisations that place employee safety at the heart of their operations. Whether deployed as a standalone staff safety solution or as a fully integrated module within V5, iSafe helps businesses protect their people, reduce risk and respond confidently to incidents.

Ideal for:

• Retail stores and shopping centres
• Restaurants and quick service restaurants (QSRs)
• Hospitality venues, including hotels, pubs and bars
• Petrol stations and forecourts
• Warehouses and distribution centres
• Healthcare environments, including pharmacies, clinics and medical practices
• Offices and commercial buildings
• Manufacturing and industrial facilities
• Any organisation where staff may be exposed to abuse, violence, theft or lone working risks

Whatever your industry, iSafe delivers intelligent staff protection, professional 24/7 monitoring and rapid incident response to help create a safer, more secure workplace.

More staff protection services

Whether you choose the advanced capabilities of iSafe or a conventional monitored panic alarm or lone worker system, our experienced monitoring team is ready to respond whenever your staff need assistance.