Nationwide IP CCTV, Alarm and Access Control: 01749 600 600
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Vacancy: Support Engineer, Midlands

We are looking for self-motivated individuals to join our team of  Security and Support Engineers, who have previous experience of all types of CCTV, intruder alarm and access control installations.

You can be home based and will work substantially in Birmingham and the West Midlands but travel nationally and internationally will sometimes be required.

Those based in Birmingham, Leicester, Coventry, Northampton, Nottingham, Dudley, Wolverhampton, Tamworth (where our regional office is based) and surrounding areas will all be considered.


  • Support and Installation Experience in all industry sectors but particularly retail
  • Previous NSI / SSAIB experience is preferred but not essential
  • Excellent diagnostic and fault-finding skills
  • Strong Communication skills and highly presentable
  • Ability to work both independently and as part of a team
  • Must be available to work away when required
  • Full Driving Licence
  • Full UK Passport
  • Van, mobile phone, laptop and power tools supplied
  • Knowledge of IP, integrated systems and fire systems would be an advantage

A competitive salary based on experience is offered.
The nature of this work is such that you will be required to undergo a full security screening that may require references from previous employers, and verification of all training, certifications undertaken and qualifications achieved.

Next step

Candidates that most closely meet our requirements will be asked to attend an interview.

iFacility are leaders in providing IP CCTV surveillance, monitoring and integrated security systems. We supply and install high definition IP CCTV network surveillance cameras, IP access control, intelligent building security, health & safety and management solutions for a wide range of customers from small businesses to high profile international clients.

iFacility welcomes applications from anyone with the necessary skills. It is our policy to always select the best candidates, irrespective of any disability, their sex, sexual orientation, age, religion or belief, colour, nationality or race.

Strictly no agencies or other recruitment organisations

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Walking the Line

How do you ensure the security of premium works of art by renowned artists such as Damien Hirst or Eduardo Paolozzi when placed in public spaces, some of which are particularly secluded? The quick answer is you turn to iFacility.

‘The Line’ is a world-class sculpture park in London that follows the Prime Meridian from the 02 towards the Olympic Park. Along the way it passes though some popular and busy neighbourhoods and some less well know districts and areas undergoing regeneration.

Tsecuring the line with ifacilityhis presents some challenges both to the creators of The Line and to iFacility.

For The Line’s creative team it meant that works of art – often significant pieces with some substantial financial and cultural value – would be placed in areas where there were few passers by. There was a constant risk of damage, whether intentional from vandalism or otherwise: overzealous walkers an overenthusiastic art lovers.  They needed constant surveillance.

iFacility, of course, are well placed to provide that surveillance. But some of these locations were so remote they weren’t just short of pedestrian traffic they were also off grid in terms of network connections and – in some cases – electricity too. With iFacility’s experience of leading edge technologies cameras were installed that connected wirelessly – and securely – via 3G and 4G mobile phone networks. And where power was also a problem, cameras could be supported by battery systems.

Thanks to these innovative solutions all the artworks on The Line are protected and monitored around the clock via the iFacility Control Centre. Now, should someone approach an artwork, the highly trained staff at the control centre are immediately alerted and can, depending on the incident, send out an audible warning or contact the appropriate authorities.

If you’re involved in an original or innovative project, such as The Line, we’d be pleased to talk with you and – without obligation – discuss the opportunities we could help deliver.

For more about The Line and its installations please visit their website here.

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The Sony SNC-VM772R 4K CCTV Camera

Exceptional sensitivity and resolution with the SNC-VM772R4K CCTV

With four times the resolution of Full HD, Sony’s 4K CCTV camera the SNC-VM772R – supplied or installed from iFacility  (Sony Partner of the year 2015-2017) brings industry-leading clarity and sensitivity to critical video monitoring and surveillance applications. (see a demonstration of a 4k picture and its amazing zoom here)

Thanks to the camera’s large, sensitive 1.0-type back-illuminated Exmor R™ CMOS image sensor, high-speed image processing and high-quality zoom lens, the SNC-VM772R from Sony captures detail-packed 4K video footage with a minimum illumination of 0.06 lx – even in near darkness.

Automatic selection of picture settings

Picture settings are automatically selected to suit a wide range of operating environments, such as weather, time, and lighting conditions, providing the best picture quality for the scene. They can also be manually adjusted for even more flexible operation.

Various output modes

The increased resolution of 4K opens up exciting new monitoring possibilities. Traditional video surveillance requires a PTZ camera or several box cameras to survey a wide area. The SNC-VM772R can stream an overall low-resolution situational view, plus cropped original 4K resolution views of specific areas of interest in the scene, with Multi Tracking to chase moving subjects. The 20 megapixel sensor also enables high-quality still image recording at beyond 4K resolution to allow close examination of a scene for evidence purposes.

Other key features

• Excellent low-light capabilities are further enhanced with in-built IR illuminators for true night-time coverage.
• Edge Storage (onboard recording with memory cards) safeguards recordings during network outrage.
• The camera’s outstanding image performance is enhanced with features, including Optical Image Stabilisation for steadier pictures.
• Quick, simple installation and set-up is aided by a smartphone or tablet PC app for remote field of view adjustment
• Discreet style, ruggedised vandal and weather-resistant design; ideal for tough round-the-clock cctv security indoors or out (IK10, IP66).

For more information call the Sony sales team 01749 600600 or download the PDF below

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Welcome, TWIƧTED Automotive

TWISTED Automotive

TWISTED Automotive produce the world’s finest Land Rover Defenders. Taking the new production line models, they upgrade the engine, modify the bodywork and add a tough but luxurious interior.

With such an exclusive product – and premium clients – it was natural that they looked for a security and CCTV surveillance specialist as unique as them.

Twisted began in 2000 with the emphasis on delivering more power from Land Rover Defenders. That quest for power came hand in hand with a desire to make them look as good as they could too: beautifully crafted, brilliantly specified. It’s been successful, with an ever more diverse customer base developing.

The owner, Charles Fawcett is modest about product development, describing how it is Twisted’s customers that push them and make demands for every nuance of the finish and detailing. It means that every model delivered is different and distinct but shares the common DNA of the classic Land Rover.

In 2013 Twisted hand built more than 100 unique Defenders along with bringing their design expertise (and technical prowess) to more than 200 more, brought in by their proud owners. It’s a growing business but one in which the quality of workmanship remains as high as it ever was.

We’re looking forward to a great partnership, protecting this flourishing business based in Thirsk, Yorkshire.

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iFacility receive another industry award

Paul-curran-receiving-second-Sony-AwardDuring a visit to Sony‘s Japan headquarters, our Paul Curran was surprised and delighted to receive an additional award (to complement our Partner of the Year 2015 Award): ‘Best Performance Award, Sony Video Partner in the United Kingdom.”


This follows a previous award for iFacility just 3 weeks later for Sony Partner of the year.


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Hitting the gold standard… again

Following our recent National Security Industry (NSI) Audit, we are pleased to say that iFacility continue to meet the criteria and remain a nationwide primary NSI Gold Security Company.   Proving that we implement and operate the full ISO9001 management system. Gold is the highest level of award from the NSI and demands the most thorough approach to quality management.

Continuing to hold the award is an assurance to all our clients that we implement and apply the highest – and most rigorous – standards to everything we do. This means that we don’t just meet our own exacting standards and those of the industry, but we consistently exceed them.

Quality is now something that everyone working at iFacility considers; it’s something we all practice and something that delivers measurable benefits to all our customers.

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Video Vault

Video Vault is iFacility’s innovative solution to monitoring and managing your security and surveillance system. Any video or CCTV images, live or recorded, can be viewed and controlled from any location using mobile devices (subject to 3G/4G signal strength), or using Wi‐Fi networks.

Use your desktop computer, laptop computer, tablet or smartphone to stay in control of your business security.

Use Video Vault to:

  • Archive surveillance footage -­ every event, every
  • Access and watch in web browser anywhere
  • Examine footage using advanced user controls
  • Security – share with authorities and staff
  • Provide corroborative evidence to assist police and witness statements

With Video Vault you can

  • See all authorised users who are viewing footage
  • Make footage requests
  • Get status updates on any footage requests you have made
  • See what footage requests have been made, who by, and when
  • Get performance data on your cameras and servers

Go further with our additional Managed Services:

With Video Vault and our managed services you can also

  • We can examine video and provide evidence directly to Video Vault or supply footage on DVD or memory stick and forward it to you
  • Train your key personnel: we can remotely train new users on the Training can be scheduled to fit in with trainees’ availability, dramatically reducing training times and costs for your staff

Downloadable PDFs

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