Retail Crime Reporter
To apply, please send your CV and a covering letter to careers@ifacility.co.uk
Key Duties and Responsibilities:
IT and administrative duties specific to the crime reporting platform
Review and keep the incident feed up to date on the crime reporting platform
Retrieve and review the CCTV footage of the incident and the time documented by the Store Manager
Upload to the crime reporting platform the CCTV and still images of the perpetrator
Reporting incidents to the police force regarding repeat offenders
Manage the communication between police forces and crimes reported. Submit relevant forms/statements to the police
Answering the telephone for police force representatives and dealing with queries
Keeping track of any prosecutions/successes
Adhere to Company policies and procedures
Experience/Qualifications:
IT Literate, competent in Microsoft packages
Experience of using computer systems
Experience working in retail, security, or administrative customer service roles
Experience of working within a small team
The business will support you to attain your SIA Card
Use of telephone systems as a form of communication
Personal Qualities:
Demonstrate a high level of attention to detail
Demonstrate an ability to investigate information
Demonstrate an interest in security/customer service/ administration
Honest, reliable, trustworthy, friendly and approachable
Positive, professional and can-do attitude
Motivated to learn new skills and knowledge
We offer a competitive salary based on your skills and experience. Interested – Drop us an email careers@ifacility.co.uk to find out more!
Please note the successful candidate will be subject to a Basic DBS, 5-year employment reference history, Credit Search, social media check, ID Verification, Right to Work Check, and 5-year address verification
Job Types:
Full-time, Permanent
Benefits:
• Health & wellbeing programme
• On-site parking
• Referral programme
Schedule:
• 37-hour week, Monday to Friday